Introduction
Good economic times often make you morally flabby, while market downturns tempt you to make quiet ethical compromises. You might wonder if ruthless ambition is the only path to survival in a high-stakes career.
Jon M. Huntsman argues that you do not need complex codes of conduct to navigate these pressures. Everything required for lasting success is learned early in life through basic rules of fairness, honesty, and common decency.
The book is structured into six practical areas. You will explore how foundational values, strict honesty in negotiations, and absolute personal accountability shape your career. You will also examine how to handle betrayal, build family-oriented organizational cultures, and fulfill your obligation to give back through philanthropy.
- Can you maintain your personal core values when everyone around you cuts corners?
- How do you ensure a handshake remains as binding as any legal contract?
- What separates true leaders who accept full responsibility from those who deflect blame?
1. Lessons From the Sandbox
Everything needed to succeed ethically in the modern marketplace is learned early in life through basic rules taught in childhood.
Economic circumstances and market cycles change constantly, but personal core values must remain completely fixed. Good economic times make people morally flabby and generous without real sacrifice. Economic downturns create immense temptation to cut ethical corners, hoard possessions, and abandon traditional values. True winners treat crises as passing tests and adhere to a fixed code of ethics regardless of whether the market is up or down.
The good times of 2004 to 2007 led to widespread ethical abuses, subprime loan scams, and corporate irresponsibility, which were followed by severe economic downturns. During the 20 years that the U.S. overall has been fairly good economically, many forgot that moral boundaries matter.
Values such as being fair, telling the truth, sharing, not cheating, and playing hard but decently are universally understood foundations. When executives and professionals ignore these basic rules in favor of greed or Wall Street pressure, it leads inevitably to moral bankruptcy and corporate failure.
While working as a special assistant in the Nixon White House under H. R. Haldeman, the author refused an order to place undercover employees into a political adversary's factory to search for undocumented workers. He chose to resign rather than compromise his ethics.
Every mentally balanced human possesses an internal moral compass that instantly detects right from wrong. Amoral behavior is merely a temporary, creative disconnection from your established values. There is no such thing as a moral agnostic. Rationalizing, arrogance, and desperation act as blinders, but the right-wrong indicator light always flashes internally. Pure ethics are optional standards of conduct that rely entirely on individual choice.
When the author was 10 years old and working as a newspaper delivery boy, he slipped an ice cream sandwich into his pocket at Edwards Market while no one was watching. He instantly felt the guilt and returned it to the freezer when the owner spoke up, remembering the 200 to 300 square feet of the store for 60 years.
2. Playing by the Rules and Keeping Your Word
Fierce competition must be conducted fairly from the top of the deck without bribes or loopholes, and a handshake must remain as binding as a legal document.
Bribes and scams produce temporary advantages at an enormous price. They cheapen business practices and destroy long-term reputation. Honest negotiations ensure that you never have to remember conflicting statements made previously. This approach allows for sustainable, repeated business partnerships.
When building a $30 million plant in Thailand, the author's joint venture partner Mitsubishi demanded a $250,000 annual kickback payment to local government officials named HMT. The author refused to pay the extortion fee and instead sold their interest, taking a $3 million short-term loss. That decision saved them from financial ruin when the Asian economic crisis later struck.
Character is defined by how you act when no one is watching, whereas reputation is merely how others perceive you. Integrity and courage form the bedrock of character. They determine how closely you adhere to your value system during critical business decisions. Introducing dishonesty instantly destroys trust in all future communications and associations.
During a 1999 acquisition negotiation to buy chemical divisions from Imperial Chemical Industries of Great Britain, opposing CEO Charles Miller Smith suffered the tragic loss of his wife to cancer. The author chose to leave the final 20 percent of the deal unexploited rather than pressure a grieving man, securing both a fair agreement and a lifelong friend.
Corporate lawyers and complex legalese have eroded personal accountability. They turn simple business deals into negotiations dictated by risk-averse naysayers. Lawyers are trained to win and find loopholes rather than mediate. They often act as the vice presidents of No, packing legal heat.
You should avoid allowing lawyers to make business decisions outside their expertise instead of treating them as secondary advisors. America features 40 lawyers for every engineer, whereas China features 40 engineers for every lawyer.
You must follow these rules regarding legal counsel:
- Lock the lawyers in the attic until you truly need them.
- Listen to lawyers only for a second opinion.
- Insist the outcome be honorable and make good business sense.
One's word must remain a bond, and a handshake should be as binding as a signed legal document. Ethical business conduct requires honoring agreements even when subsequent market changes make the original terms heavily disadvantageous to one side.
Emerson Kampen of Great Lakes Chemical agreed to buy 40 percent of Huntsman's division for 54 million dollars on a handshake. Six months later, profits tripled, making the stake worth 250 million dollars. Kampen offered to pay half the difference, but the author insisted on honoring the original 54 million dollar price.
3. Setting the Example and Choosing Advisors
True leadership demands accepting total responsibility for outcomes and surrounding yourself with capable advisors who possess high moral courage.
True leadership is defined by risk, responsibility, and reliability. This requires you to accept accountability for all outcomes. When you try to dodge blame, leadership demanded is leadership denied.
As a 23-year-old lieutenant on the U.S.S. Calvert in 1960, Huntsman gave a misunderstood order to a helmsman that put 42 ships off course. His commanding officer, Captain Richard Collum, took over and later explained that while the lieutenant made the error, the captain accepted total responsibility for everything happening on his ship.
A severe crisis strips away superficial metrics and reveals true personal character. You must tap deep reservoirs of inner strength when challenges arise.
In 2001, Huntsman Corp faced potential bankruptcy amidst a recession, overproduction, soaring energy costs, and the 9/11 catastrophe. This perfect storm or rogue wave threatened everything. You reject easy exits like formal bankruptcy when core family and corporate character is at stake, executing rigorous operational restructuring instead.
You successfully restructured debt and equity with 87 lenders without resorting to bankruptcy. High-yield bonds traded at 25 cents on the dollar in 2001. It took 2 and a half years to emerge stronger than ever.
You must initiate specific actions during severe operational distress:
- initiate cost-cutting programs on all levels;
- negotiate equity positions for bondholders and refinance debt;
- raise additional capital to pay down debt.
The most important decision in leadership and success is carefully choosing associates who share high moral values. They must also have the courage to speak truth. You must surround yourself with capable advisors who possess integrity, competence, and loyalty rather than yes-types who only tell you what you want to hear.
During Huntsman's time in the White House under Chief of Staff H.R. Haldeman, the West Wing fostered an amoral atmosphere known as King's Row. Aides sought only to please the chief of staff and ignored ethical challenges, working 14 to 16 hours a day while losing their moral compass.
You must build a maximum employee base, such as 16,000 at Huntsman Corp, grounded in shared standards. Effective advisors and team members must meet distinct criteria:
- adhere to proper values;
- ensure loyalty to the company and the CEO;
- maintain competence.
Leaders must prioritize lasting respect built on inner strength and character over fleeting popularity. Admiration relates to outward attributes, whereas respect recognizes inner strength. Choosing expedient paths or immediate gratification risks forfeiting the character required for long-length success.
When Huntsman asked a group of 200 junior high and high school students about the difference, a student defined respect as how he feels about himself when he knows he is honest. You must hold yourself to that same internal standard every day.
4. Why We Cross the Line and How to React
Active reminders of core moral standards decrease deception, and the proper reaction to slights or low blows should be fast, furious, and finite.
An MIT and UC San Diego experiment by Nina Mazar, Dan Ariely, and On Amir tested cheating among 229 student participants in the university cheating experiment. Students who were asked to recall the Ten Commandments before taking a test cheated significantly less than those asked to recall 10 books or 10 Commandments used as the preliminary recall task. This phenomenon demonstrates the dishonesty of honest people when conscious boundaries are absent.
Greed and attempts to squeeze an extra profit through dishonest negotiation tactics frequently backfire, resulting in massive financial losses and legal trouble.
During the attempted acquisition of Sweetheart Plastics, the investment bankers demanded $900 million instead of the agreed $800 million. The author walked away, and the company ultimately sold to a weaker buyer for much less, costing the financial institution $140 million and triggering bondholder lawsuits. The initial transaction had targeted $800 million, while the next highest bid from an internal management team reached $660 million, before Sweetheart sold within two years at $445 million.
Holding grudges and seeking revenge are mentally, emotionally, and physically draining, whereas quickly venting and moving on preserves productivity and health. Obsessing over payback wastes competence and drive while spiking stress, which scientists suggest can negatively impact health and even potentially trigger illnesses earlier.
A businessman obsessed with getting even over a failed merger damaged his relationships, ruined his focus, and saw his personality change, while an egg-processing business owner who constantly schemed against competitors died virtually bankrupt. A deal junkie or someone prone to babble-speak may waste energy on elaborate plots. Instead, you must keep emotional displays brief.
To clear resentment and maintain your focus, follow these steps:
- Let your feelings come out and vent your hurt, anger, and frustrations for a brief time.
- Say to yourself that you feel better, it is over, and you must move on.
- Talk through your anger with a trusted associate and keep emotional displays brief.
- Use prayer or quiet reflection as therapy to permit forgiveness and gain the strength to move on.
5. Graciousness and the Family Business Model
Treating colleagues with everyday graciousness and operating organizations as family enterprises create positive cultures that support the bottom line.
Graciousness embodies love, sensitivity, and charity. It directly influences how people remember you. Decency in professional settings improves morale, enhances employee retention, and ultimately supports the bottom line because people respond positively to being valued and respected. John Maxwell notes that 70 percent of people leave their jobs because they do not feel valued.
The author remembers how his mother lived kindness every day without preaching. During high school, his inclusion of an isolated, disfigured classmate transformed the student's final year. You can build a similar reputation by changing how you treat others.
Apply these steps to cultivate graciousness:
- Ask yourself how you would like to be treated in any given situation before acting.
- Begin working toward a reputation for graciousness right now.
- Express support and appreciation through personal communication without waiting for a crisis.
Leaders of both private and public organizations should operate their enterprises as if they are family-owned by placing people first and maintaining a personal touch. A workplace should function as an extension of a supportive home where employees feel noticed, respected, and valued. When companies prioritize families and share their financial bounty through bonuses, scholarships, and praise, workplace productivity and loyalty naturally increase.
The author's company remained a family-owned and operated business for 35 years before going public in 2005. The author maintained a family-like culture across global manufacturing facilities in Italy, Malaysia, and other countries by emphasizing that employee families come first. In Malaysia, 800 employees applauded a speech emphasizing family priorities.
Follow these rules to manage your organization like a family:
- Check your ego at the door and eliminate self-aggrandizement in family or team settings.
- Be a cheerleader for each other and seek good fortune for the other person first.
- Communicate openly and honestly about business and estate planning to prevent feuds.
6. The Obligation to Give Back
Because no one is completely self-made and all success relies partly on help from others and lucky breaks, individuals and corporations have a mandatory moral obligation to give back.
Philanthropy is not merely an optional choice or a public relations tool. It is a fundamental duty of anyone with wealth or success. Wealthy individuals and businesses are merely temporary trustees of their funds and fortunes. True financial success is ultimately measured by how much you give away rather than what you keep.
During financial downturns, the basic urge to share is often dulled by self-centered survival instincts. Charitable giving and civility decline. True ethical standards dictate that you must take care of one another because nobody is completely self-made.
The author received a life-altering scholarship to Wharton from Harold L. Zellerbach and Raymond Saalbach after being discovered during a high school visit. This was an act of assistance he could not repay directly, so he spent his life passing it on. When the author and his wife started giving a portion of their paycheck while he was in the navy, his salary was $320 a month. In contrast, Richard Nixon gave $500 to charity in 1971 on an income exceeding $400,000. Residents of Utah give away 15 percent of their discretionary income annually, largely through tithing. Across the globe, cultures express this duty through terms such as tzedaka, zakat, bhakti, and waqf.
You must commit to returning a portion of your income or profits to worthy causes every year. Contribute time, stature, and expertise as well as financial donations to help the less fortunate. Overcome the temptation to hoard wealth during economically challenging times and honor philanthropic pledges.
During a university commencement in 2000, Jon Huntsman recited the 15-word quote by John Andrew Holmes: "No exercise is better for the human heart than reaching down and lifting another up." He then impulsively announced 200 scholarships of $5,000 each.
Experiencing family losses to cancer and surviving the disease twice inspired the creation of a major research facility and hospital funded substantially by personal wealth. The Huntsman family has given a quarter of a billion dollars to the Huntsman Cancer Institute and Hospital in Salt Lake City. Jon Huntsman took his petrochemical empire public in early 2005 partly to raise additional millions for the institute, which employs 1600 scientists, researchers, and clinicians.
The Huntsman Cancer Institute provides five-star dining options and around-the-clock food ordering for patients and their families so they do not have to worry about bland hospital food during cancer treatments. The author also sent his private jet to Philadelphia to transport a stranded cancer patient and his father during a severe snowstorm.
After watching news of the December 7, 1988 Armenia earthquake, Jon and Karen Huntsman infused $50 million over 15 years into building a cement factory, apartments, and schools. This led to Huntsman becoming an honorary citizen of Armenia.
Build the underpinnings of your life on a string of f-words:
- family
- faith
- fortitude
- fairness
- fidelity
- friendship
- philanthropy
10 Key Ideas
- Personal core values must remain completely fixed regardless of whether economic times are good or bad.
- Everything needed to succeed ethically in the modern marketplace is learned early in life through basic rules taught in childhood.
- Every mentally balanced human possesses an internal moral compass that instantly detects right from wrong.
- Fierce competition must be conducted fairly without bribes, and honesty in negotiations ensures you never have to remember conflicting statements.
- True leadership is defined by risk, responsibility, and reliability, requiring you to accept accountability for all outcomes instead of dodging blame.
- Corporate lawyers should be treated as secondary advisors rather than being allowed to dictate business decisions outside their expertise.
- One's word must remain a bond, and a handshake should be as binding as a signed legal document even when subsequent market changes make terms disadvantageous.
- Holding grudges and seeking revenge drain you mentally and emotionally, whereas quickly venting, forgiving, and moving on preserves your productivity and health.
- Treating colleagues with everyday graciousness and operating organizations as family enterprises improve morale, enhance employee retention, and support the bottom line.
- Philanthropy is a mandatory moral obligation because no one is completely self-made and all success relies partly on help from others and lucky breaks.