Introduction
You often find yourself swept away by emotional storms. You say things in anger that you instantly regret, or you hide your true feelings until they erupt inappropriately. These sudden reactions damage your relationships, derail your career, and leave you feeling helpless against your own nervous system.
Paul Ekman demonstrates that emotions are not random impulses but evolved systems with universal triggers and facial expressions. You can master your emotional life by learning to recognize these signals in yourself and others.
The book guides you through the science of feelings, showing how to spot universal expressions, weaken destructive triggers, and handle difficult moments constructively.
You will discover answers to several key questions:
- How can you read micro-expressions that flash across a face in a fraction of a second?
- What triggers your sudden emotional outbursts before you even realize what is happening?
- How do you distinguish between a passing emotion, a lingering mood, and a fixed personality trait?
1. Emotions Across Cultures and Display Rules
You can observe that emotions frequently override fundamental biological drives like hunger, sex, and the will to survive. Silvan Tomkins argued in 1962 that emotions motivate our lives and choices. Disgust can cause people to starve rather than eat unpalatable food. Fear or disgust can halt sexual contact, and despair can override the will to live.
Universal Expressions
Facial expressions of primary emotions are universal across human cultures rather than being socially learned and culturally variable.
You find that people globally agree on facial expressions associated with specific emotions, confirming Charles Darwin's evolutionary theory. Over forty years of studying emotion, Paul Ekman examined five cultures in the first study: Chile, Argentina, Brazil, Japan, and the United States.
Carleton Gajdusek brought Ekman to study the Fore people of Papua New Guinea. This isolated Stone Age culture contained more than three hundred people studied, about 3 percent of the culture. Subjects successfully matched photographs of facial expressions to simple emotional stories.
Individuals born congenitally blind manifest facial expressions similar to those of sighted individuals. Over the past sixty years of studies, researchers confirmed that blind individuals produce standard spontaneous expressions matching sighted populations without visual learning.
Display Rules and Measurement
Display rules are socially learned and culturally different guidelines that dictate how we manage, modify, or mask facial expressions in public.
Cultures teach rules about who can show which emotion and when. Japanese and American subjects watched films of surgery and accidents alone and with a scientist present. Japanese participants masked negative expressions with a smile when the scientist was present.
Facial movements can be systematically measured using anatomical tools, revealing that the human face can produce more than ten thousand expressions. Ekman spent twenty-five years working with Wally Friesen to publish the Facial Action Coding System, or FACS, in 1978. Ekman learned to make every muscle movement on his own face, occasionally using a needle to electrically stimulate and contract specific facial muscles.
2. When Do We Become Emotional and How Triggers Work
Rapid evaluations by automatic appraising mechanisms trigger universal emotional themes, which can be modified through self-awareness and systematic trigger weakening.
Emotions become problematic and inappropriate when they occur with the wrong intensity, are expressed in the wrong way, or when the wrong emotion is triggered entirely. Feeling terrified when worry was the justified reaction, or resorting to the silent treatment when anger was justified, illustrates these misfires. The most common way emotions occur is when we sense that something seriously affecting our welfare is happening or about to happen.
Steering a car and slamming the brakes to avoid an oncoming vehicle occurs before conscious thought even processes the danger.
Autoappraisers and Pathways
Rapid evaluation of emotional triggers is handled by out-of-awareness mechanisms called autoappraisers, which continuously scan the environment against an emotion alert database. These mechanisms operate in less than one second, making complex evaluations without conscious awareness. Emotional triggers consist of universal core themes shared by all humans alongside idiosyncratic variations learned through individual experience. During the 1970s, Jerry Boucher conducted cross-cultural studies in Malaysia and the United States, followed by Klaus Scherer and his collaborators across eight Western cultures.
Evolution prepares humans to learn certain ancestral fears rapidly, as demonstrated by experiments showing how quickly fear conditions to evolutionary threats compared to modern ones. Arne Ohman proved that people learn and retain fear toward ancestral threats like snakes and spiders much faster than toward flowers, mushrooms, or modern items like guns and electrical outlets. Charles Darwin jumped backward instantly when a puff-adder struck at the glass plate, despite his firm intellectual resolution not to move.
Emotions can be triggered through nine paths, offering varying degrees of conscious control and opportunity for intervention. Voluntarily assuming the exact facial expression or vocal sound of a universal emotion can trigger physiological changes and subjective emotional feelings. Bob Levenson and Paul Ekman conducted four experiments over ten years on autonomic nervous system changes from facial expressions, including a replication among the Minangkabau of Western Sumatra. Edgar Allan Poe noted in The Purloined Letter that he would match his facial expression to someone else's to see what thoughts or sentiments arose in his mind.
Weakening Triggers
Conscious knowledge cannot always override the automatic appraisals that generate emotional responses. When walking near the edge of a cliff while knowing a visible fence prevents any fall, you still experience fear. During a refractory state lasting five to fifteen seconds after avoiding a near-miss car accident, emotions prevent you from accessing contradictory information. Unresolved emotional scripts from childhood can be imported into current situations, distorting reality and lengthening the refractory state. Helen imports an "I am being dominated" script learned from her bullying brother Bill into her interactions with her husband Jim.
Learned emotional triggers form permanent cell assemblies in the brain that are extremely difficult to erase permanently according to research by Joseph LeDoux. Driving instructors learn to suppress their involuntary foot movement toward a nonexistent brake pedal, but the underlying neural record remains. Six distinct factors determine how successfully you can reduce the power, heat, and salience of an evolved theme, variation, density, and affective style. Tim reacted with immediate anger to teasing because it resembled his experience of being mocked by his father.
Weakening a hot trigger requires a systematic process of self-awareness, logging episodes, and conscious cognitive reappraisal. Tim started an anger log to track teasing episodes and practiced alternative explanations for why he was teased. Moods differ fundamentally from emotions by lasting a whole day, sometimes two days, lacking distinct facial or vocal signals, and reactivating cooled triggers. Tim experienced an irritable mood that caused teasing to once again trigger his anger even after he had worked to cool the trigger.
- Identify what is getting you angry by recognizing physical sensations in your body and understanding your effect on others.
- Start a log about anger episodes, noting occasions when you become angry or others tell you so, including details of moments before the anger.
- Consider how often you perceived teasing when it was not there or not meant to humiliate, thinking about each episode afterward.
- Carefully consider alternative explanations for why you were teased other than the humiliation theme.
- Briskly sense when there is a possibility of being teased and brace yourself not to interpret it as an insult or attempt to humiliate.
3. Behaving Emotionally and Managing Signals
Emotional behavior requires emotions to be in the right amount, at the right time, and expressed without harm. You can look back to Aristotle's standard for constructive emotional behavior.
Constructive emotional behavior requires emotions to be in the right amount, at the right time, and expressed without harm.
Most emotions have distinctive, universal external signals in the face and voice that broadcast instantly. Evolutionarily, it was useful for humans to signal emotions automatically so others know what is happening without choice. Facial expressions and vocal tones emerge almost instantly when an emotion begins and are very difficult to completely turn off.
John Gottman and Robert Levenson found that men who stonewall when their wives express anger experience high physiological intensity. People who appear unemotional or stonewall can simultaneously experience intense physiological arousal.
Signals and Othello's Error
Othello's error is the mistake of assuming that emotional expressions have only a single source. You often jump to conclusions about cause without considering alternative explanations when you observe intense emotions like fear or anguish.
Othello wrongly interprets Desdemona's anguish and fear as proof of her betrayal and love for Cassio, leading him to kill her without considering she was terrified of his jealousy.
Unlike the face, which cannot be totally turned off, the voice is an intermittent system that can be completely silenced at will. Furthermore, the voice is much harder to simulate insincerely than the face and captures attention even when you are looking away. Affect programs are inherited central mechanisms shaped by evolution that organize and direct rapid emotional responses. Silvan Tomkins proposed that affect programs store prewritten instructions ensuring survival. Ernst Mayr distinguished them as open programs in humans, allowing lifelong learning and environmental adaptation alongside preset evolutionary circuits.
Emotional Control and Practice
When an emotion begins, a refractory period blocks access to disconfirming facts or outside information that might change how you feel. You find it difficult to reason or reappraise until the period ends.
Ekman describes waiting anxiously for a phone call from his wife Mary Ann during a trip to Washington, D.C., where his anger and fear locked him into a refractory period that prevented him from recalling her usual dislike of pay phones.
Attentively considering your emotional feelings allows you to observe yourself and choose how to act during an episode. You cultivate a form of consciousness where you step back to watch your mind during an emotional episode.
Ekman successfully noticed the trace of anger in his own voice during a phone call with his wife and managed not to make accusations, later calling her back for a pleasant conversation once the refractory period ended.
Attentively considering your emotional feelings allows you to observe yourself and choose how to act during an episode.
Keeping an emotion diary helps identify the triggers, patterns, and lessons from past emotional episodes. You study a written record of episodes where you regretted your emotional behavior and episodes where you succeeded.
You can apply several practices to manage your emotional behavior:
- Try to reappraise what is occurring to stop emotional behaviors or confirm appropriate reactions.
- Choose to interrupt actions and halt speech within a few seconds even if reappraisal fails.
- Reduce signals in the face and voice, resist action impulses, and censor speech.
- Keep an emotion diary of episodes that one regrets.
- Record episodes in which one succeeds and reacts well to reflect on why success occurred.
4. Sadness, Agony, and Clinical Distinctions
Sadness and agony serve essential evolutionary functions by soliciting social support, while clinical distinctions separate normal emotions from moods, traits, and disorders.
Functions of Grief
Sadness and agony represent two distinctive sides of the same emotion, characterized by different coping mechanisms. In moments of agony, there is active protest and an attempt to deal with the source of the loss. Sadness is more passive, marked by resignation and hopelessness. You often cycle between these two states repeatedly during intense grief.
The involuntary expressions of sadness and agony serve crucial evolutionary functions, including soliciting social support and rebuilding personal resources. Displaying sadness calls for comfort and help from others, fostering community bonds through shared empathy. Another function is to allow you to conserve energy and rebuild resources, although alternating with agony can dissipate those resources.
Bettye Shirley demonstrated intense facial agony after learning her son was murdered by a mass murder ring led by Dean Corll. Twenty-seven young boys comprised the total number of bodies recovered from the mass burial site led by Elmer Wayne Henley.
True agony and despair often only emerge fully in the presence of others who can share the loss, rather than immediately upon notification. You may suppress or remain unexpressive during transit or in unfamiliar, meaningless contexts, with grief emerging strongly once you are reunited with relatives and friends who understand the meaning of the loss. In 1967, Paul Ekman conducted research in Papua New Guinea asking the Fore to show facial reactions to a child's death. An Australian doctor incorrectly thought a New Guinea mother was insincere in her grief because she remained unexpressive during a long Land Rover ride with her dead baby until she finally saw her relatives and began weeping with intense agony.
Emotions, moods, personality traits, and emotional disorders are distinct phenomena primarily differentiated by their duration and their impact on daily functioning. Emotions last seconds or minutes, moods last hours or days, and personality traits color major life sections. Emotional disorders like retarded depression, agitated depression, or bipolar depression are distinguished not merely by duration, but by how they impair basic life tasks like eating, sleeping, working, and cohabiting due to uncontrollable emotions.
Extremely intense, repeated traumatic emotional experiences can unhinge the emotional system and reset the thresholds for experiencing future emotions. A person subjected to severe, unrelenting trauma can become hypersensitive, overresponding to minimal stimuli that resemble the past trauma in a manner akin to a shell-shocked soldier. Thirty years ago, Paul Ekman experienced five days of severe, unmedicated suffering after back surgery, and his own threshold for experiencing immediate tears in response to television suffering or commercials changed permanently following that trauma.
Facial Recognition and Thresholds
The most reliable facial markers of sadness are difficult to fabricate voluntarily and include the upward angling of the inner eyebrow corners.
Key reliable indicators of sadness across the face include the oblique positioning of the inner eyebrows, a vertical wrinkle or horseshoe pattern on the forehead, drooping upper eyelids, a downward gaze, raised cheeks, and a wrinkled chin boss with stretched or downturned lips. Charles Darwin noted that the muscular action producing the central forehead wrinkle in grief can be called the grief muscle or horseshoe pattern. In the summer of the Bosnian refugee camp in Tuzla in 1995, refugees read survival lists.
You can test these facial signs yourself by following specific steps:
- Drop your mouth open.
- Pull the corners of your lips down.
- While you hold those lip corners down, try now to raise your cheeks, as if you are squinting.
- Maintain this tension between the raised cheeks and the lip corners pulling down.
- Let your eyes downward and your upper eyelids droop.
- Pull the inner corners of your eyebrows up in the middle only, not the entire brow.
- It may help if you also pull your brows together and up in the middle.
5. Anger, Violence, and Health Risks
Anger involves interference triggers and ranges from mild annoyance to enduring hatred, with unmanaged hostility posing severe coronary health risks.
The Anger Family and Violence
Infants display anger when their arms are held to restrict movement, which serves as a metaphor for adults experiencing interference with their goals. Developmental researchers Joe Campos and Melvin Konner studied infant anger by holding the infant's arms so they cannot get them free. Additional triggers include being physically or psychologically hurt, rejection by a loved one, disappointment in close relationships, and encountering opposing beliefs.
The anger family includes various experiences, ranging from brief annoyance and indignation to long-standing resentment, hatred, and a desire for revenge. Maxine Kenny maintained her hatred and bitterness eight years after her daughter Gail was raped and murdered by David Scott.
Physical striking, biting, and kicking emerge very early in life and begin to come under control around age two, steadily declining each year thereafter if children learn alternative ways to deal with interference and insults. Maxine Kenny hit David Scott on the head during the sentencing phase of his trial after he smiled at her.
Hostility and Defusing Strategies
Suppressed anger does not cause predictable medical illnesses provided you feel in control and interpret the anger as a grievance to correct. Carol Tavris wrote an entire book reviewing research on anger.
John Gottman identified stonewalling in his studies of happy and unhappy marriages. You can manage conflicts by following these practical steps:
- Acknowledge hearing your spouse's complaint and recognize her anger.
- Ask to discuss the matter at a later time when you can feel in better control.
- Recognize that the offender was under great stress and not realistically responsible.
- Assume the offender's basic intention was not malevolent.
- Distinguish between the offensive action and the person who made it.
- Direct anger at the action rather than the person to help them change.
Erika Rosenberg and Paul Ekman examined patients with coronary artery disease in collaboration with James Blumenthal's research group at Duke University. During a 2-minute period when patients answered questions about how they dealt with anger, Type A personalities and patients with heart disease displayed anger expressions, such as glares, more frequently when recalling past frustrations. This emotional reliving accelerates heart rate, raises blood pressure, and triggers silent myocardial ischemia.
6. Surprise, Fear, Disgust, and Contempt
Surprise, fear, disgust, and contempt possess distinct triggers, physiological preparations, and facial markers that separate them from one another.
Surprise and Fear Dynamics
Surprise is the briefest of all emotions, possessing a fixed duration of no more than a few seconds before merging into another emotion or disappearing. A startle reaction is a physical reflex rather than an emotion, and its facial expression is the exact opposite of surprise. Paul Ekman fired a blank pistol to trigger startle in unsuspecting research subjects.
Fear is triggered by physical or psychological harm, and evolution prepares the body for two primary survival actions: hiding or fleeing. Paul Ekman observed that when he approached a group of monkeys in a large cage, most froze to avoid detection, and only fled when he moved so close that his gaze was directly fixed on them.
The human response to fear differs significantly depending on whether a threat is immediate or impending. When a person is able to actively cope with an immediate and severe threat, the unpleasant sensations of fear may not be experienced. In 1967, Paul Ekman traveled to Papua New Guinea.
Extreme shyness is characterized by a preoccupation with social failure, avoidance of social contact, low self-esteem, elevated stress hormones, and high heart rate, placing individuals at greater risk for heart disease. About 15 percent of the population is characterized by extreme shyness.
Consciously imitating the facial movements of fear can evoke physical sensations associated with the emotion. You can follow these steps to experience the physical sensations:
- Raise your upper eyelids as high as you can, and if you are able, also slightly tense your lower eyelids; if tensing your lower eyelids interferes with raising your upper eyelids, then just focus on raising your upper eyelids.
- Let your jaw drop open, and stretch your lips horizontally back toward your ears; your mouth should look like the bus driver's mouth.
- If you can't do this after trying a few times, then just let your jaw hang open and don't try to stretch your lips horizontally.
- With your upper eyelids raised as high as they can go, staring straight ahead, raise your eyebrows as high as you can; try to see if you can also pull your eyebrows together while you keep your brows raised; if you can't do both, then just keep the eyebrows raised with your upper eyelids raised.
- Pay attention to the feelings in your face, in your stomach, in your hands and your legs. Check on your breathing, and whether your face and hands feel cool or warm.
Disgust, Contempt, and Moral Triggers
The core of disgust is rooted in the aversion to oral incorporation of offensive or contaminating substances. In 1955, Gordon Allport suggested the disgust thought experiment. Disgust does not emerge as a separate emotion in early infancy, only appearing between the ages of four and eight. Children under the age of four are willing to drink milk with a sterilized grasshopper.
As adults, people experience interpersonal and moral triggers of disgust far more frequently than core oral triggers. In a study by Ekman and O'Sullivan, 11 percent of respondents described oral contamination, 62 percent cited morally objectionable behavior, and 18 percent mentioned physical repulsion not involving food.
A specific variant called fed-up disgust, frequently expressed by wives during marital conflict, is a powerful predictor of divorce. Four years was the duration over which wives showed increased illness after experiencing husband contempt, or over which separation and illness were tracked following marital conflict observations. William Miller points out that cleaning up regurgitated food, changing diapers, and engaging in consensual sexual intimacy represent the mutual transgression of disgust-defended boundaries.
While viewing human suffering and injury typically triggers disgust to avoid contagion, about 20 percent of the population represents the minority group that displayed sadness and pain instead of disgust when viewing suffering. Contempt is distinct from disgust because it is exclusively experienced toward people or their actions while carrying a sense of moral superiority. Mary L. Phillips, Carl Senior, Tom Fahy, and A. S. David highlighted disgust in an article titled "Disgust – The Forgotten Emotion of Psychiatry."
Disgust and contempt have distinct facial markers that differentiate them from each other and from anger. You can recognize these expressions through specific physical actions:
- Think of oral incorporation or a morally repugnant act to feel disgust, paying attention to sensations in the throat like a slight gagging and increased sensitivity in the nostrils and upper lip.
- Think of actions causing contempt without anger, noticing the tendency to raise your chin as if looking down your nose and feeling a tightening in one corner of your lips.
7. Enjoyment, Mindfulness, and Facial Reading
Enjoyment encompasses diverse positive emotions signaled by Duchenne smiles, which can be complemented by mindfulness training and facial expression recognition tools.
Diverse Enjoyable Emotions
There are more than a dozen distinct and universal enjoyable emotions. Grouping them under vague terms like happiness obscures important psychological differences. English lacks words for many of them, so terms are borrowed from other languages, such as fiero and naches.
Lt. Col. Robert Stirm returning from a prisoner-of-war camp in North Vietnam and being greeted by his family illustrates a burst of joy.
A true Duchenne smile of spontaneous enjoyment can be reliably distinguished from polite smiles by the involuntary contraction of the outer part of the orbicularis oculi muscle orbiting the eye. Only 10 percent of people can voluntarily contract this muscle. While the face shows a smile for almost all enjoyable emotions, distinct vocal signals differentiate contentment, relief, tactile sensory pleasure, and fiero.
Improving Awareness and Facial Reading
Specialized training tools allow you to improve your ability to recognize concealed emotions through subtle expressions and micro expressions. Micro expressions are intense and extremely brief, lasting a fraction of a second, and occur as a result of concealment or repression.
- Practice mindfulness meditation regularly.
- Learn to focus attention on automatic processes like breathing.
Learning to focus attention on breathing builds neural pathways that transfer to recognizing other automatic emotional processes. You can enhance your emotional behavior awareness by combining physical self-monitoring, anticipating triggers, and reading others.
- Practice the exercises to heighten awareness of physical changes within your body when an emotion arises.
- Identify when you are likely to become emotional by keeping a log of regrettable emotional episodes.
- Learn to spot the emotional reactions of the person with whom you are conversing.
Conclusion
Mastering emotional awareness, facial recognition, and trigger management allows you to navigate feelings constructively without damaging relationships.
The ideas presented throughout this book fit together as a practical framework for emotional intelligence. You can apply these principles to transform how you experience and express your emotions daily.
- Notice your automatic appraising mechanisms before they lead to destructive behaviors.
- Watch for the refractory period to pass before you make important decisions during high emotional arousal.
- Learn your specific emotional triggers and practice weakening them over time.
- Read micro expressions and subtle facial cues to understand what people around you actually feel.
- Apply mindfulness and reflective consciousness to choose your responses instead of reacting automatically.
10 Key Ideas
- Facial expressions of primary emotions are universal across human cultures rather than being socially learned and culturally variable.
- Display rules are socially learned and culturally different guidelines that dictate how we manage, modify, or mask facial expressions in public.
- Rapid evaluations by automatic appraising mechanisms trigger universal emotional themes, which can be modified through self-awareness and systematic trigger weakening.
- Constructive emotional behavior requires emotions to be in the right amount, at the right time, and expressed without harm.
- Othello's error is the mistake of assuming that emotional expressions have only a single source.
- Attentively considering your emotional feelings allows you to observe yourself and choose how to act during an episode.
- Sadness and agony serve essential evolutionary functions by soliciting social support, while clinical distinctions separate normal emotions from moods, traits, and disorders.
- The most reliable facial markers of sadness are difficult to fabricate voluntarily and include the upward angling of the inner eyebrow corners.
- Surprise, fear, disgust, and contempt possess distinct triggers, physiological preparations, and facial markers that separate them from one another.
- Enjoyment encompasses diverse positive emotions signaled by Duchenne smiles, which can be complemented by mindfulness training and facial expression recognition tools.