Introduction
You face complex challenges whenever you try to guide people toward a significant goal. Secular institutions and community programs often fall short when addressing the deepest human brokenness. You need an approach that offers true redemptive change through the local church, which serves as the hope of the world.
Bill Hybels argues in Courageous leadership that the vitality of any ministry depends entirely on individuals who embrace the spiritual gift of leadership. You will discover how to harness vision, build high-performance teams, raise essential resources, and develop emerging leaders. The book also examines how you can refine your personal leadership style, make critical decisions, and maintain spiritual endurance.
You might wonder about several core issues as you read this book:
- How do you craft and communicate a compelling vision without losing focus?
- What steps ensure that you select and retain the right people for your team?
- How do you sustain your personal spiritual health while managing immense organizational pressure?
1. The Stakes and Power of Leadership
The local church is the hope of the world because it possesses the transforming power of Jesus Christ, yet its vitality depends entirely on individuals who deploy the spiritual gift of leadership.
The Hope of the World
You can look at governments, businesses, and charitable organizations to address external, material, and legislative needs. Only the local church possesses the transforming power of Jesus Christ to heal wounded souls, change human hearts, and push back evil.
Ten days after three thousand ordinary people died on September 11, 2001, Bill Hybels stood in the rubble at Ground Zero. Ordinary church volunteers spent hours sitting with people, crying, praying, and offering healing to deeply wounded souls.
Secular institutions have strictly limited power because they cannot transform the human heart or heal broken souls. Politicians, educators, and business leaders provide necessary legislation, jobs, and education, but they only rearrange the yard markers on the playing field of life.
While waiting for a flight in San Juan, Puerto Rico, Bill Hybels witnessed an older boy brutally beat his younger brother. He realized that no government official, self-help program, or business could reach the core problem of human depravity driving such violence.
Leadership as the Key Catalyst
External factors such as location, denomination, facility quality, or preaching alone do not determine a church's vitality. Thriving, high-impact churches can be found in war-torn regions, affluent suburbs, ghettos, or rural areas. Bill Hybels observed vital, growing churches in Northern Ireland amidst the Troubles, in the impoverished South African township of Soweto, and in affluent Newport Beach, California.
The common denominator among all flourishing, high-impact churches is that they are led by individuals who possess and deploy the spiritual gift of leadership. A doctor led a thriving church in Tijuana, Mexico, a stockbroker formed a team to launch a church in Rockford, Illinois, and a dentist did the same in New Jersey.
Throughout biblical and church history, God used historical figures such as Martin Luther, John Calvin, and John Wesley as initial catalysts for change when wayward church communities needed restoration.
Leaders entrusted with the spiritual gift of leadership must take it seriously, develop it fully, and deploy it courageously.
You must apply specific practices to fulfill your calling:
- Yield fully to God
- Cast powerful, biblical, God-honoring visions
- Build effective, loving, clearly focused teams
- Fire up Christ followers to give their absolute best for God
- Insist with pit bull determination that the gospel be preached, the lost be found, believers be equipped, the poor be served, and the lonely be enfolded into community
2. A Leader's Most Potent Weapon
Vision is the most potent weapon for world change and the core energy source that sustains leaders and inspires followers over decades. Taking vision away from a leader removes their heart and drive. It serves as the offensive weapon provided in a leader's arsenal to achieve God-honoring, kingdom-advancing goals.
Vision is a vivid picture of the future that produces passion, serving as an essential offensive weapon that leaders must receive, embody, communicate, and constantly protect from leakage.
Historical leaders like John Adams, William Wilberforce, Henry Ford, Billy Graham, and Martin Luther King Jr. used compelling visions to change the world against great odds. Over 210 million people have heard Billy Graham preach live, and over one billion have heard Dr. Graham via television and radio.
Receiving and Communicating Vision
Vision is defined as a picture of the future that produces passion, triggering a specific psychological and emotional progression in the leader. You experience first seeing the life-changing image of the future, then feeling an intense emotional response or passion, and finally taking personal responsibility to own and pursue the vision. Bill Hybels experienced an intense emotional surge in a college classroom while listening to Dr. Gilbert Bilezikian describe a biblically functioning community.
You can actively cultivate conditions of the heart and engage in specific spiritual and practical disciplines to maximize your receptivity to receiving a vision from God:
- Yield yourself fully enough to God.
- Ask God to unveil his vision for your life rather than asking him to bless your own plan.
- Fast.
- Pray.
- Be quiet and wait on God in solitude.
- Clean up sinful patterns in your life.
- Weed out distractions and ambient noise.
- Read avidly, travel widely, and visit a variety of ministries around the world.
Communicating a vision effectively requires a strict sequence: first embodying it through personal lifestyle, then conducting one-on-one talks, and finally going public. Former president Jimmy Carter built houses for Habitat for Humanity before hitting the speaking circuit, proving his commitment through calluses on his hands. When casting vision publicly, you must keep the main thing simple and succinct so that the average layperson can easily remember and repeat it. Willow Creek has maintained a nine-word statement created twenty-seven years ago as its core rally cry. Effective leaders constantly monitor vision leakage because the demands of everyday life cause followers' minds to grow fuzzy and their commitment to wane.
The Payoffs of Clear Vision
A clearly defined and compellingly communicated vision produces four major payoffs: increased energy, increased ownership, sharper focus, and smoother leadership succession. Vision moves overwhelmed people into action, deepens the commitment of veteran core members, excludes energy-diverting activities to prevent trying to be all things to all people, and helps maintain momentum during leadership transitions. Willow Creek has consistently refused to start a Christian day school, allowing them to focus entirely on evangelism and discipleship.
You must apply a key practice to maintain this focus:
- Say 'no' to competing endeavors and unrelated activities to maintain focus.
3. Getting-It-Done Leadership
Vision casting alone is insufficient for long-term progress. You must transition to execution and actual results. Teams cannot endure mere pep talks indefinitely.
Visionaries must transition to execution by establishing strategic plans, setting bold quantitative goals, and enforcing organizational alignment.
Bill Hybels practiced sailing a half-million dollar racing boat with a professional crew. Despite inspiring pep talks, the crew repeatedly failed at spinnaker jibes until they sat down at the dock for basic step-by-step mechanical training. It took twenty-seven years for Hybels to figure out the difference between visionary and getting-It-done leadership.
A maturing organization requires a formal strategic plan that refines the core mission into specific focal areas. Willow Creek spent six months with executive pastor Greg Hawkins and leadership teams to draft and implement their first formal five-year strategic plan in the mid-nineties. The plan divided into three primary emphases: evangelism, believer maturity, and external community outreach and resource investment.
You must follow specific practices to draft this plan:
- Re-examine the main thing the organization was originally called to do.
- Highlight three specific areas of emphasis within the broader vision.
- Draft potential statements and have leadership bodies sign off on the five-year strategic plan.
Strategic Plans and Big Goals
Organizations need specific, balanced, and massive goals to measure progress and maintain health across all core functions. Without specific mile markers, churches often become unbalanced, focusing heavily on one area like evangelism while ignoring discipleship or care for the poor. After operating for twenty years without formalized specific goals, Willow Creek established six quantitative goals spanning their three strategic emphases.
Senior leaders stepped up individually to champion specific areas, such as raising the evangelistic temperature or managing small group goals. You can implement this approach with specific steps:
- Review the leadership circle and ask who is willing to become a goal champion.
- Commit senior leaders to providing leadership for the achievement of specific goals over a multi-year period.
Enforcing Alignment
Unchecked decentralization turns a unified organization into a loose federation of sub-ministries that may stray from core goals. Over time, departments can develop their own micro-identities where staff identify more with their specific sub-ministry than with the overarching church. Bill Hybels discovered this disconnect in his kitchen when a college student told him she had attended high school ministry for four years and found Christ there, but never knew she was supposed to be part of Willow Creek Community Church.
Sixteen months into the five-year plan, Hybels began sensing an underlying uneasiness and lack of alignment. When organizational survival and mission fulfillment are at stake, you must enforce absolute alignment rather than seeking endless consensus. Hybels quoted Jack Welch regarding times when a leader cannot be a moderate articulator of policy, and subsequently informed his staff that 100 percent commitment to the strategic plan was mandatory or they should find another ministry.
You must execute specific actions when alignment fails:
- Recognize when an issue has been processed into oblivion and take decisive action.
- Confront staff with the requirement of 100 percent commitment to the overarching strategic plan.
- Offer unaligned personnel the freedom to find another ministry they can fully support.
Applying best management and leadership practices in ministry is vital because the local church stewards eternal human destinies. When a Harvard Business School student challenged Bill Hybels for mixing management practices with spiritual things, Hybels defended the practice by emphasizing that eternal destinies hang in the balance.
4. Building a Kingdom Dream Team
True team community goes far beyond merely working with others; it involves doing life deeply together while serving. You must define the purpose of a team with ruthless specificity before recruiting members. Vague team formation leads to mismatched expectations and poor performance.
- Ask clarifying questions regarding what the team will accomplish.
- Determine if the objective is preaching, church policy, discipline, or building.
- Match the team's purpose to the specific gifts and expertise needed.
Team members must be selected based on three strict criteria in precise order: character, competence, and chemistry.
Character comes first because lapses in character breed distrust and cause far-reaching damage. Thirty years of experimenting taught Bill Hybels that character rarely changes in adults. Almost seventy-five percent of leaders came right out of the church's volunteer ranks at Willow Creek, and outside hires had less than a fifty percent success rate for long-term working relationships.
- Evaluate spiritual walk, spiritual disciplines, honesty, teachability, humility, reliability, and work ethic for character.
- Look for the highest level of developed competence and proven track record.
- Assess relational chemistry to ensure a positive emotional effect and personality blend.
Bill Hybels once invited a sailor named Don whose competence was off the charts, but whose arrogant character and dishonesty eventually forced the team to let him go.
Performance and Community
A team's performance depends heavily on the active leadership of a clearly defined leader. You must drive focus, alignment, and contribution to prevent the group from floundering.
- Keep the team focused on the mission.
- Make sure the right people with the right gifts and right talents are in the right positions.
- Maximize every team member's contribution.
- Evenly distribute the load so that morale stays high and burnout stays low.
- Facilitate communication so that all team members remain in the information loop.
- Assess and raise the level of community within the team.
Deep camaraderie and unity do not happen spontaneously among your staff. Leaders must actively use intentional community-building exercises to open doors for authentic vulnerability and trust.
- Conduct The Hot Seat exercise by asking team members about past disappointments, influential loving people, and childhood achievements.
- Use the Tombstone exercise by having team members write epitaphs for a peer and read them aloud.
- Have team members paint the condition of their souls and discuss the meanings around a fire.
- Take up the basin and towel to wash each other's feet in imitation of Jesus.
Willow Creek teams used these exact exercises, including taking a fifteen-member staff team to a church camp in Michigan. You must establish clear, God-honoring goals and then reward achievement. Nancy Beach commissioned her programming department with a specific outreach goal that filled the auditorium ten times, and Willow Creek holds Annual Volunteer Appreciation evenings with red carpets and cheering staff.
- Establish clear, challenging, and God-honoring goals with the team.
- Encourage the team to fast, pray, pull together, and give their best efforts.
- Publicly acknowledge extraordinary individual and team efforts with high regard and cheers.
- Host an annual volunteer appreciation event with red carpets, decorations, food, and festivities.
5. The Resource Challenge
The point leader of an organization must personally take responsibility for raising and allocating funds, otherwise the ministry will starve due to a lack of resources.
Bill Hybels learned upon starting Willow Creek that leaders cannot delegate the entirety of financial survival. Without a willingness to act as a chief resource raiser, a church will face rapid financial extinction. Hybels ordered 1,200 cases of tomatoes and had high school start-up kids sell them door-to-door in August 1975 to raise emergency funds.
God is the ultimate resource supplier of the church, while people serve merely as the conduits of His supply. When Willow Creek's largest donor left during a severe building program crisis amid 21 percent interest rates, the church survived because God channeled funds through new conduits.
Financial Principles for Ministry
Leaders must educate their congregations on biblical financial management before expecting them to fund the church. A young man spoke to Hybels after a sermon on credit card debt and decided to cut up his card and pay off his high balance.
- Present a two- or three-week series on biblical principles of money management every year.
- Explain that earning money is good and excessive debt is bad.
- Teach believers to live within their means, give a minimum of ten percent to the local church, and give sacrificially to the poor.
- Offer a budget-planning workshop as a follow-up after the money management series.
Adopting an open-book policy on finances eliminates suspicion and empowers people to help. When Hybels announced a financial crisis and walked off the stage, thirty people surrounded him asking for exact numbers and details so they could help.
Complexity is the archenemy of fundraising, so leaders must keep communication and strategies remarkably simple. Willow Creek prints weekly budgeted versus actual numbers in its midweek newsletter and runs a specific six-week year-end challenge around Thanksgiving and Christmas.
Wealthy individuals must be actively discipled and challenged to deploy their financial resources for the kingdom. Hybels challenged a wealthy man who bragged about working only one or two days a week and golfing the rest to take his spiritual gift of giving as seriously as Hybels took his leadership and teaching gifts.
People do not donate to organizational utility bills or maintenance; they give to grand, compelling visions that change the world. Hybels and his wife wrote the largest check of their lives for a capital campaign because they were excited about campus expansion, regional strategies, and global leadership training.
Staff Resourcing Guidelines
A leader must resource church staff fairly, provide them with necessary tools, and celebrate key players with double honor.
Staff members cannot maximize their contributions if they are underpaid, underequipped, or demotivated. After a dinner host offered their shiny black baby grand piano to the church after Hybels blurted out their need, music director Dave received the tool he needed to multiply his ministry impact.
- Fair Exchange Guideline: Pay staff members fairly and in proportion to the magnitude of their contribution.
- Unmuzzled Ox Guideline: Ask staff what tools, space, dollars, or equipment they need to multiply their impact.
- Double Honor Guideline: Turn over heaven and earth to bless key players with extra vacation time, financial bonuses, or travel options.
6. Developing Emerging Leaders
Leaders are at their absolute best when they focus on raising up other leaders and creating a leadership culture. You multiply your organizational impact only by developing additional leaders rather than relying solely on teachers or administrators.
Leadership development never happens accidentally and requires a deliberate, white-hot vision from senior leaders.
High-intensity organizations naturally push leadership development to the bottom of the agenda because of urgent daily demands. A group of outside consultants once described leadership development at Willow Creek as a necessary nuisance.
The journey to becoming a leader typically follows three common themes: spotting potential, investing, and trusting with responsibility.
Identifying and Investing
When evaluating emerging leaders, you should look for specific indicators of potential.
- Hold a special meeting with your leadership team to define the qualities important for identifying emerging leaders.
- Personalize the list with whatever additions or deletions your team decides on.
- Use a flip chart to write EMERGING LEADERS and fill the pages with names of people with leadership potential.
Potential leaders must naturally exert influence, possess the character to steward it well, display relational aptitude, exhibit high energy, and possess intellectual elasticity. True leadership development requires proximity to veteran leaders because leaders learn best from other leaders rather than classroom theorists. Jack Welch, former CEO of General Electric, spent 30 percent of his time doing leadership development with emerging leaders. Bill Hybels devoted 10 days a year to mentoring groups of emerging church leaders, with 10 to 12 leaders in each group.
Entrusting Responsibility
No one can grow as a leader without facing the real-life challenges and high-stakes responsibilities of actually leading. You must hand emerging leaders an important responsibility that makes their pulse quicken instead of giving them low-stakes jobs. Jesus sent out his disciples like sheep among wolves, refusing to protect them from all risk and demanding that they step out and lead.
Sue Miller grew from a public school teacher into leading a worldwide children's ministry movement, teaching 3000 children's ministry workers in a single session. Jon Rasmussen scaled up from a doubting businessman to managing a massive building program. Nancy Beach evolved from a 15-year-old student into a programming director inspiring artists worldwide.
7. Discovering Your Leadership Style
Effective leaders understand their unique leadership style, assess how it fits their organizational context, and deliberately work to grow in their weaker areas.
Drawing on Garry Wills, the author shows that leadership has many faces. Harriet Tubman served as a transforming leader for the Underground Railroad. Vaclav Havel served as an intellectual leader in Czechoslovakia after the collapse of Communism.
The Ten Leadership Styles
Different contexts demand distinct approaches. You might operate in one or more of these ten categories:
- A visionary leadership style provides crystal-clear pictures of the future.
- A directional leadership style chooses the right path at critical intersections.
- A strategic leadership style breaks visions down into sequential steps.
- A managing leadership style organizes people, processes, and resources.
- A motivational leadership style injects inspiration when morale sags.
- A shepherding leadership style builds deep community and personal care.
- A team-building leadership style places the right people in the right roles.
- An entrepreneurial leadership style functions optimally in start-up mode.
- A reengineering leadership style turns around troubled situations.
- A bridge-building leadership style unites diverse constituencies.
King Rehoboam made the wrong call at a critical intersection by listening to younger counselors and loading down the people with work. Willow Creek once built a twenty-story building on a ten-story foundation, requiring a reengineering leader to spend ten years rebuilding operations.
Applying Style Assessments
You must evaluate your fit and team gaps. Follow these steps:
- Identify your leadership style or styles by reviewing style descriptions and seeking input from people familiar with your leadership.
- Determine if your style fits your current leadership situation and whether your strengths match the expected role.
- Identify the leadership style of each member on your team to match people with the right needs and determine leadership gaps.
- Commit yourself both to developing your strong leadership styles and growing in your weaker leadership styles.
8. Decision Making and Self-Leadership
Sound decisions draw upon bedrock beliefs, mentor models, historical pain files, and the Holy Spirit, while comprehensive self-leadership prevents internal collapse.
Data Sources for Decisions
You might think leadership intuition is a sixth sense. Bill Hybels ran a thirty-day experiment where he jotted down every decision he made and evaluated what informed them. He concluded that effective leaders draw upon four distinct data sources.
When a questionable financial commitment at a WCA international office left business owners demanding payment without records, Hybels immediately decided to pay them all based on his conviction to honor God and value people.
Your choices are automatically informed by core beliefs. Faulty belief systems lead to corrupt decisions, while biblical convictions provide a reliable baseline for immediate judgment.
360-Degree Self-Leadership
You must master self-leadership before you can lead others effectively. Dee Hock suggests that you should spend 50 percent of your time and energy on the management of self.
David faced a rebellion from his exhausted soldiers who wanted to stone him, but he first strengthened himself in the Lord before trying to rescue the campsite.
You must regularly evaluate ten critical internal health indicators:
- Keep your calling sure and seek regular divine reaffirmation.
- Maintain crystal clear vision through a regularly scheduled Vision Night.
- Keep your passion hot by pursuing inspiring environments and practices.
- Develop your spiritual gifts to the zenith of their potential.
- Submit your character to Christ and maintain moral authority.
- Subdue pride by asking teammates, spouses, and mentors for feedback.
- Overcome paralyzing fear by stepping out in faith.
- Process and resolve interior issues and family of origin wounds with a counselor.
- Design and stick to a sustainable pace for your life.
- Ensure your love for God and people is continually increasing.
9. A Leader's Pathway and Prayer
A close walk with Christ requires custom spiritual disciplines and understanding one's unique God-given spiritual pathway to maintain moral authority and avoid burnout.
Biblical Models and Disciplines
You should pray to cultivate the virtues of great biblical figures like David's optimism, Joseph's integrity, and Paul's intensity to avoid squandering your leadership potential. You must establish custom spiritual disciplines to combat your proneness to wandering and moral failure.
- Pray for David's faith-based optimism in bleak circumstances.
- Pray for Jonathan's capacity to love without sacrificing community for kingdom cause.
- Pray for Joseph's personal holiness to avoid financial, political, or sexual impropriety.
- Pray for Joshua's decisiveness in calling people to make bold, life-shaping choices.
- Pray for Esther's courage to risk status and security to do what God requires.
- Pray for Solomon's wisdom and sober-mindedness to set the right direction.
- Pray for Jeremiah's emotional authenticity to bring brokenness and disappointment to God.
- Pray for Nehemiah's commitment to planning raucous, joy-lifting celebration parties.
- Pray for Peter's initiative-taking boldness rather than passive observation.
- Pray for Paul's intensity and focus to run the ultimate race to win.
- Figure out the rigors, practices, and spiritual disciplines necessary to overcome your specific proneness to wandering.
- Design a custom spiritual routine rather than comparing regimens with other leaders.
- Engage in secret acts of service regularly without turning them into public illustrations.
Sacred Pathways
You will struggle with spiritual formation if you try to force yourself into standardized molds of solitude instead of identifying your unique spiritual pathway. You must avoid pathway envy and find the specific door that connects you to God.
Lee Strobel researched Christianity for two solid years with an intellectual orientation before bowing the knee to Christ.
- Identify your primary spiritual pathway without comparing yourself to others or falling into pathway envy.
- Lean into your pathway by experimenting with practices and environments that foster closeness to God.
- Appreciate and periodically experiment with all the various pathways to maximize growth.
- Help people on your teams and in your churches identify their own pathways to connect closely with Christ.
10 Key Ideas
- The local church serves as the hope of the world because it possesses the transforming power of Jesus Christ, yet its vitality depends entirely on individuals who deploy the spiritual gift of leadership.
- Vision is a vivid picture of the future that produces passion, serving as an essential offensive weapon that leaders must receive, embody, communicate, and constantly protect from leakage.
- Visionaries must transition to execution by establishing strategic plans, setting bold quantitative goals, and enforcing organizational alignment.
- Team members must be selected based on three strict criteria in precise order: character, competence, and chemistry.
- The point leader of an organization must personally take responsibility for raising and allocating funds, otherwise the ministry will starve due to a lack of resources.
- Leadership development never happens accidentally and requires a deliberate, white-hot vision from senior leaders.
- Effective leaders understand their unique leadership style, assess how it fits their organizational context, and deliberately work to grow in their weaker areas.
- Sound decisions draw upon bedrock beliefs, mentor models, historical pain files, and the Holy Spirit, while comprehensive self-leadership prevents internal collapse.
- A close walk with Christ requires custom spiritual disciplines and understanding one's unique God-given spiritual pathway to maintain moral authority and avoid burnout.
- Leaders must cultivate biblical virtues and sustainable rhythms to maintain their moral authority and finish their long-haul ministry effectively.