Introduction
You may face situations where a loved one is physically absent but psychologically present, or physically present while psychologically absent. This confusing state defies normal grief processes because it lacks official verification or clear resolution. Pauline Boss identifies this condition as ambiguous loss, a uniquely stressful experience that blocks traditional mourning and leaves you frozen in despair.
The book guides you through the cultural myth of closure and teaches you how to tolerate uncertainty. You learn to replace rigid either/or thinking with flexible both/and reasoning to hold contradictory realities simultaneously. The following chapters provide practical guidelines to help you find meaning, adjust your identity, and build resilience without needing a definitive ending.
How can you grieve someone who is still alive? Why does the pursuit of closure exhaust your emotional energy? How do you maintain hope in the face of ongoing ambiguity?
1. Defining Ambiguous Loss and the Myth of Closure
Ordinary grief follows a death. You receive a body, hold a funeral, and begin to heal. Ambiguous loss denies you that clarity because it lacks official verification and a clear beginning or end.
Ambiguous loss lacks official verification or clear resolution, and pursuing the cultural myth of closure only exhausts your energy and prevents psychological growth.
Types of Ambiguous Loss
Pauline Boss divides ambiguous loss into two distinct categories:
- Type 1 ambiguous loss involves a person who is physically missing without proof of death.
- Type 2 ambiguous loss involves a person who is physically present but emotionally or cognitively absent.
Families dealing with missing pilots or loved ones missing after the 9/11 attacks in New York City and the 2011 tsunami in Fukushima, Japan, face physical ambiguous loss. Around 40 percent of the families of those still missing from 9/11 have no proof of death. Psychological ambiguous loss occurs due to conditions like dementia or depression. These losses can occur simultaneously or in multiples, paralyzing the grieving process and leading to disenfranchised grief.
The Myth of Closure
The pursuit of closure after a loss is an unhelpful cultural myth that exhausts individuals and prevents psychological growth. Closure implies a total termination or finality of a relationship, which is neither possible nor desirable. Relationships with loved ones continue emotionally and spiritually after death or separation. Seeking an absolute ending saps energy, whereas accepting a continuing bond increases resilience and tolerance for ambiguity.
When loved ones disappear or are cognitively gone but physically present, absolute answers do not exist. Yearning for total closure creates family conflict, alienation, and prolonged anxiety. Instead of seeking a final resolution, you must learn to tolerate ambiguity and accept that loss comes in complicated shades of gray.
A wife in Jez Butterworth's play The Ferryman waited 10 years during the Troubles in Northern Ireland to learn if her missing husband was dead or alive. Even after his body was found in a bog, her questions and conflict continued.
2. Expanding Ambiguous Loss to Societal and Historical Trauma
Ambiguous loss extends beyond family dynamics into personal, societal, and global crises, generating intergenerational trauma without immediate solutions.
The author expands the scope of ambiguous loss to include personal internal or external losses, societal unresolved traumas like slavery and systemic racism, and global threats such as climate change. These macro-level losses generate widespread anxiety and trauma because they lack immediate solutions and force communities to shift away from mastery-oriented thinking.
Darnella Frazier recorded the murder of George Floyd on a cell phone, exposing centuries of unresolved racial trauma and systemic loss to a global audience.
During the COVID-19 pandemic, individuals experienced high anxiety not from personal psychiatric disorders, but as a normal response to an abnormal situation filled with ambiguity.
Racism as Unresolved Loss
Systemic racism and slavery represent historical and ongoing ambiguous losses that have created intergenerational trauma without closure. The author explains that the brutal separation of families during slavery and subsequent racial injustices left a legacy of frozen grief and trauma. Using medical terms like PTSD for these conditions is discouraged because the trauma is current rather than past, and it risks blaming the victim rather than addressing the external societal source of the harm.
Former slave Henry Bibb detailed the horrors of being separated from his mother and enduring a childhood of forced labor before escaping to Canada.
Family therapist Elaine Pinderhughes noted 400 years of entrapment in racism. Researchers in epigenetics and social-psychological fields note that the stress of systemic racism, parental incarceration, and historical atrocities impacts the physical and mental health of descendants.
Historian Henry Louis Gates Jr. hosts the PBS series Finding Your Roots, which traces family trees of celebrities and reveals family patterns of suffering and resilience.
To lower anxiety and manage the stress of ambiguous loss without professional help, you must adopt specific cognitive and behavioral strategies:
- increase your tolerance for ambiguity in the company of others who can challenge your thinking;
- recognize that your anxiety is a normal response to an abnormal situation rather than a personal psychiatric disorder;
- think more about others and community protection rather than relying solely on rugged individualism;
- seek professional therapy if ambiguous losses make you feel helpless, hopeless, or self-loathing;
- increase your tolerance for ambiguity to lower stress and anxiety during confusing times.
3. Both/And Thinking and Six Guidelines for Resilience
Coping with unresolved loss requires both/and thinking to hold contradictory realities simultaneously, alongside six specific guidelines for building resilience.
Both/And Thinking
Both/and thinking allows you to hold contradictory ideas simultaneously, providing the mental flexibility needed to cope with ambiguous loss. Unlike dialectical thinking which seeks an eventual synthesis or merging of opposing ideas, both/and thinking accepts that opposite truths may never blend. Because some losses remain forever unclear, holding the ongoing tension of conflicting ideas gives you the momentum to adapt and move forward without needing a single perfect solution.
During a family therapy session, an elderly man with advanced dementia was described by his adult son as a piece of furniture, but his little grandson immediately corrected him, stating that his grandfather was still here.
You can apply this cognitive shift through practical steps:
- let go of absolute binaries such as considering a lost person completely gone or dead to you;
- shift to middle-ground phrasing acknowledging that someone can be both absent and present at the same time;
- manage everyday stress during crises by balancing opposing realities such as working from home while caring for children.
Six Guidelines for Resilience
Building resilience to live with loss involves six specific internal and external shifts rather than searching for closure.
Finding meaning in loss is a circular process of trying to make sense of suffering, which can be achieved through action, memorials, or accepting the irrationality of the context. When a loss has no rational explanation or clarifying facts, you often experience helplessness. If meaning cannot be found because the loss is senseless, labeling the situation as meaningless becomes the meaning, pointing to the absurdity of the context. In such cases, you can find purpose by joining causes, seeking justice, or building public memorials.
After Pauline Boss's little brother died of polio in the summer of 1955, her family went door to door collecting dimes for the March of Dimes to fund vaccine research.
You can navigate this step through specific actions:
- ask yourself what the loss means to you, recognizing that your answer may change over time;
- engage in action such as seeking justice or working for a cause if the loss is senseless and defies rational explanation;
- participate in public acknowledgments or memorials to honor losses that will never make sense.
Uncontrollable events require you to temper your need for personal control and perfectionism rather than trying to master the unmasterable. Mastery is the ability to handle challenges and control your life, but systemic factors like poverty, discrimination, or global crises can strip you of actual control. Trying to control the pain of ambiguous loss or unpreventable tragedies only leads to domination by the grief. True resilience involves lowering the need for absolute control and flowing with sorrow when it arises.
Author Joan Didion wrote about her lifelong fear of uncontrollable events, noting how her life ended as she knew it the moment her husband died suddenly at the dinner table.
You can manage mastery with these practices:
- understand your current need for power and control, recognizing whether you lean toward perfectionism or passivity;
- temper your personal need for control when faced with unpreventable disasters or health crises;
- allow emotional ups and downs to be felt naturally rather than attempting to forcefully master or suppress grief.
Accumulated life losses and role changes require you to reconstruct your identity by revising how you see yourself and how you act. Identity is socially constructed, meaning that isolation hinders recovery after a loss. When roles change due to the death or disappearance of a loved one, you must shift your self-concept from titles like spouse or caregiver to new definitions. Engaging with a trusted mirror, such as a therapist, peer group, or family member, provides necessary feedback during this transition.
Pauline Boss shifted her identity from being solely a wife to a caregiver when her husband needed care, and then had to shift again to become a widow after his death.
You can rebuild your identity through these steps:
- evaluate your flexibility to change who you are, what you think, and your community affiliations;
- find a trusted mirror such as a counselor, therapist, or peer group to provide feedback on your evolving identity;
- tell your story and listen to the responses of others to safely test out new roles and identities.
Normalizing mixed emotional reactions allows you to acknowledge simultaneous feelings of love and hate without succumbing to immobilizing guilt. Ambivalence, defined as holding conflicting feelings at the same time, is the child of ambiguity. When you lack clarity about a loss, mixed emotions naturally arise. Rather than viewing ambivalence as a personal deficiency, externalizing the cause to a confusing social environment helps reduce cognitive dissonance and prevents you from rushing into premature, absolute resolutions.
Poet Sharon Olds expressed deep ambivalence about her dying father, writing that she wanted to watch him die because she hated him while simultaneously loving him.
You can address ambivalence with these methods:
- acknowledge your mixed emotions and conflicting thoughts regarding a lost person or a confusing social context;
- talk with someone to process the negative side of your ambivalence and manage anxiety or guilt;
- keep communication doors open rather than shutting them permanently or ghosting those with whom you hold deep disagreements.
Finding joy in life after a loss does not require severing emotional ties; instead, you must revise your attachment by keeping the lost person alive in your heart and mind. Attachment theory shows that maintaining continuing bonds with loved ones who have died helps preserve your sense of identity and enables you to reorganize your life. Seeking absolute closure or trying to erase the past is counterproductive. By keeping an internal connection while slowly building new relationships and purposes, you can move forward without erasing your history.
Following her husband's death, Pauline Boss placed her husband's wedding ring on her middle finger next to the ring he gave her as a physical symbol of their enduring bond.
You can revise attachments through these actions:
- let go of the physical presence of the lost person while keeping them present in your heart and mind;
- allow yourself time and patience to rebuild your life without succumbing to cultural pressures for rapid closure;
- participate in new projects, make new friends, and cultivate gratitude and joy alongside your ongoing bonds.
When a lost person cannot be recovered, resilience requires discovering new hope by imagining a purposeful future and taking action toward change. Obsessively waiting for life to return to how it was harms both you and those who depend on you. Instead of wishing for the past, you must brainstorm options, explore new possibilities, and risk change. Discovering new hope motivates you to stop waiting, reclaim your agency, and create a meaningful life without the lost person.
After the September 11 terrorist attacks, women whose husbands were missing babysat for one another so they could learn English, train for jobs, and return to school as family breadwinners.
You can find new hope using these practices:
- ask yourself what your life is like now, what you could be or do, and who you were before the relationship;
- brainstorm and explore options in the company of others experiencing similar losses or with a therapist;
- refuse to wait for an impossible return and instead take active steps to try out new things and build a purposeful future.
4. Normal Grief and Navigating Second-Order Change
Normal grief does not require closure, and individuals can find happiness again while keeping deceased loved ones present in their minds.
Pauline Boss contrasts mourning with melancholia. Normal grief is characterized by sadness that gradually becomes less intense over weeks and months without self-loathing. Rather than seeking closure, people can maintain continuing bonds with deceased loved ones as part of psychological families.
Boss reflects on the death of her younger brother Eddie from polio 66 years ago and her older sister Ellie. Despite deep devastation, she was able to be happy again while keeping them present in her memory.
Pioneering experts like Sigmund Freud, Elisabeth Kübler-Ross, and Viktor Frankl shifted their personal views toward continuing bonds and finding meaning rather than linear stages of closure. Freud kept a locket of his daughter Sophie and wrote about inconsolable love. When a patient offered condolences over his daughter's death, Freud pulled a locket from his vest pocket and stated she is here. Sophie died at age 27. Kübler-Ross clarified that her five stages of dying apply to the dying rather than mourners and are not linear. She lingered with paralysis for nine years after a stroke, describing the process as being stuck on a runway. Frankl found survival through the internal spiritual image of his wife in a concentration camp.
Professional help is required when grief impairs daily functioning after several months or when symptoms become life-threatening.
Seek professional help immediately if you have specific thoughts or reactions:
- think your life is not worth living;
- hate yourself;
- abuse alcohol or drugs;
- no longer take care of yourself;
- feel helpless or hopeless;
- wish you had died along with your loved one;
- think about suicide.
You can also call the toll-free number for the National Suicide Prevention Lifeline at 1-800-273-8255. Seek professional help if after several months or a year, your grief remains so intense that it still impairs your daily functioning.
Navigating Change
Systemic adaptation to major stress requires second-order change, which involves shifting to an entirely new direction rather than merely pushing harder on old behaviors.
Boss uses the metaphor of shifting gears in a manual car to explain that first-order change simply applies more energy to old habits and fails under high stress. Second-order change represents transformation for survival by requiring new approaches and flexibility. During the pandemic, ignoring danger and living life as usual represented dangerous first-order change. Staying home, wearing masks, and using Zoom for gatherings constituted second-order change.
History shows that large-scale losses, plagues, and social turmoil are consistently followed by periods of massive positive change and cultural transformation. The bubonic plague during 1346-1353 was followed by the Renaissance. World War I from 1914-1918 was followed by the Roaring Twenties and the women's suffrage movement culminating in 1920. World War II occurred from 1939-1945. The year 2020 brought the COVID-19 pandemic and George Floyd's murder, followed by the U.S. Capitol invasion on January 6, 2021.
Coping with ambiguous loss and life changes requires balancing new adaptations with small elements of continuity to provide the courage needed for risk. Change creates stress by eroding routines and increasing ambiguity. Maintaining familiar practices from the past offers a necessary anchor and safety net while navigating transitions. Boss notes that after her husband's death during the pandemic, she needed to delay further life changes and hold onto continuity because the loss was so great.
Resilience in the face of long-term hardship and unprecedented loss depends on increasing our tolerance for ambiguity, embracing both/and thinking, and finding personal meaning. Boss visited the site of George Floyd's murder in Minneapolis, witnessing the memorial art and the Say Their Names Cemetery featuring 100 Black Americans with headstones, and felt a deep resolve for systemic change. Because few losses are entirely clear and closure is a myth, you must learn to tolerate uncertainty and hold opposing emotional realities simultaneously.
You can navigate change using these practices:
- make a list of the costs and benefits of changing;
- make a second list of the costs and benefits of not changing;
- include small elements of familiarity, such as reading a story a parent read to you, wearing a deceased person's shirt while studying, or baking a favorite food;
- reflect on your own losses by asking what the loss means, whether it was clear or ambiguous, and if others shared a similar loss;
- take a break, talk with someone, and nurture yourself when feeling anger or despair before carrying on;
- embrace both/and thinking by balancing sadness and grief with joy and laughter.
10 Key Ideas
- Ambiguous loss lacks official verification or clear resolution, and pursuing the cultural myth of closure only exhausts your energy and prevents psychological growth.
- Pauline Boss divides ambiguous loss into physical absence without proof of death and psychological presence without physical emotional or cognitive availability.
- The pursuit of closure after a loss is an unhelpful cultural myth that exhausts individuals and prevents psychological growth.
- Ambiguous loss extends beyond family dynamics into personal, societal, and global crises, generating intergenerational trauma without immediate solutions.
- Systemic racism and slavery represent historical and ongoing ambiguous losses that have created intergenerational trauma without closure.
- Coping with unresolved loss requires both/and thinking to hold contradictory realities simultaneously, alongside six specific guidelines for building resilience.
- Building resilience to live with loss involves six specific internal and external shifts rather than searching for closure.
- Normal grief does not require closure, and individuals can find happiness again while keeping deceased loved ones present in their minds.
- Systemic adaptation to major stress requires second-order change, which involves shifting to an entirely new direction rather than merely pushing harder on old behaviors.
- Resilience in the face of long-term hardship and unprecedented loss depends on increasing our tolerance for ambiguity, embracing both/and thinking, and finding personal meaning.